Frequently Asked Questions

On www.renticar.com, you can easily enter the date and location information, select the vehicle features you want and make your reservation in a few steps. Moreover, it is very easy to become a member. With RentiCar Contact Center (0850 308 0 308), you can make transactions for your existing reservations as well as make new reservations. You can also request a price and vehicle offer via e-mail at [email protected].

Various brands and models of vehicles for your preferred segments are available from our contracted companies offering rental services.

The return of the vehicle to a location different from the location where it was picked up is called one-way rental. According to the distance difference between the two locations, the fee tariff is applied on the conditions determined by the car rental company.

For vehicle reservation, the appropriate vehicle is determined with filters such as location information of the vehicle delivery/return point, delivery/return dates, vehicle specifications (segment, fuel, gear). After the vehicle to be reserved is determined, the driver's name, surname, phone and e-mail information is received and the payment step is started. After the approval of the calculated car rental price is given, the collection is made via credit card. The driver must have his/her own credit card, ID card, driver's license and Reservation Document with him/her at the pick-up stage. The deposit amount is withdrawn from the driver's own credit card at the pick-up stage.

Although the conditions vary according to car rental companies, in general practice, it is required to be 21 years old and to have a minimum 1-year Group B driver's license.

In order to rent a car, it is sufficient to have a driver's license and to comply with the minimum driving license period set by the rental company providing the vehicle. This period may vary according to the conditions set by the company where you will rent your car.

It is forbidden to use the rented vehicles abroad.

The approval of a car rental extension request depends on the availability at the car rental company. For an extension request, please contact RentiCar Contact Center at 0850 308 0 308.

When picking up the vehicle, the return location change request is forwarded to the car rental company. If there is a price difference due to the location difference, this difference will be charged. For return location change requests that may arise after the vehicle is picked up, you should contact the RentiCar Contact Center at 0850 308 0 308.

You can easily make your cancellation/refund and any changes via www.renticar.com or by calling the RentiCar Contact Center at 0850 308 0 308.

Of course, you can rent a car for as long as you need. You can make your daily or monthly car reservations on our website www.renticar.com or by calling the RentiCar Contact Center at 0850 308 0 308.

Daily rentals are for periods of less than 30 days and monthly rentals are for periods of 30 days or more.