Mobilup & RentiCar Exclusive Interview on the Car Rental Industry

In today's world of mobility, car rental is becoming the choice of more and more people. Flexible solutions and user-oriented service understanding are among the factors that make a difference in the sector. As RentiCar, we had an exclusive interview with Osman Sefa Erdoğmuş, Mobilup Rental Operations Manager, to get to know this dynamic sector better. We had a pleasant conversation about Mobilup's place in the sector, its predictions for the future and the importance it attaches to customer satisfaction.

1. Could you briefly introduce Mobilup?

Mobilup is a brand that consolidates its place in the car rental sector and operates with a customer-oriented service approach. Our goal is to meet the expectations of our customers in the best way possible with flexible and reliable solutions. We attach importance to transparency and efficiency in our business processes, and we seek continuous development in order to adapt to the dynamics of the sector.

Mobilup brand is a company that offers a wide range of mobility services. In addition to car rental services, it also sells used motorcycles and tractors. In this way, it creates a comprehensive service network in the sector by offering its customers various solutions for different transportation and transportation needs.

2. What makes Mobilup different from other brands in the sector?

Our priority is our direct communication and fast solution-oriented service approach. By being with our customers at every stage, we can easily manage their reservation and support processes and respond to their needs immediately. With this approach, we strive to adapt to the different dynamics in the sector and exceed expectations.

3. How was 2024 for the car rental industry?

2024 brought various challenges and opportunities across the industry. In this period of constantly changing market dynamics, we focused on providing uninterrupted service to our customers by meticulously managing our operational processes. The experiences we gained in the light of economic fluctuations and the current challenges of the sector prepared us to move forward with more solid steps into the future.

4. What are the main trends you foresee in the car rental industry for 2025?

Next year, we foresee a growing demand for technological developments and environmentally friendly solutions. Interest in electric and hybrid vehicles will increase in parallel with the evolution of the industry, while customers will expect more practical solutions thanks to the convenience of digitalization. Moreover, flexible preferences in vehicle usage habits will bring about an overall transformation in the industry.

5. What are the new solutions you have developed to increase customer satisfaction?

By prioritizing customer experience, we have made our vehicle delivery and return processes more practical. We continue to develop campaigns and opportunities that meet the expectations of each of our customers. For questions and support needs, we are always at your side with effective communication channels in line with our principle of accessibility.

6. What can you say about Mobilup and RentiCar cooperation?

The collaboration between Mobilup and RentiCar is an important step in expanding our service network and offering our customers a wider range of vehicle options. This partnership contributes to our efforts to make our operational processes more efficient and is in line with our goal to further improve the standards in the industry.

7. Is there any other topic or message you would like to add?

As Mobilup, we care about being with our customers at every step and providing transparent and reliable service. By closely following the developments in the sector, we will continue to develop solutions suitable for the needs. We would like to thank you for the trust you have placed in us on our joint journey and wish to provide more efficient and quality services together in the future.

Special 20% Discount for those who love the night with Mobilup!

We have launched a great campaign for those who love night travel with Mobilup! Between January 22 - March 15, 2025, 20% discount opportunity is waiting for you for reservations made between 00:01 - 05:59 at night.
Promotion Code: NIGHT20
Book now to take advantage of this special offer valid for Mobilup vehicles and enjoy your journey at advantageous prices!