Innovative Car Rental Experience from Artı Turizm and RentiCar in Hatay

Bringing a different perspective to transportation solutions in Hatay and surrounding provinces, Artı Turizm stands out in the car rental sector with its innovative service approach and customer-oriented solutions. Artı Turizm promises its customers in the region not only a car rental experience but also a privileged journey. Discover Artı Turizm's vision, the difference of its services and its plans for 2025 in this interview.

1. Could you briefly introduce Artı Turizm?

Artı Turizm stands out in the sector as an innovative company that offers a wide range of car rental services to its customers in Hatay and neighboring provinces. In addition to chauffeured and non-chauffeured car rental, full VIP minibus rental options, the company also offers luxury transportation solutions such as boat rental, VIP jet rental and helicopter rental. Providing solutions to corporate customers with fleet rental services, Artı Turizm addresses the needs in Hatay and other provinces in the region with its visionary approach and customer-oriented service approach in the sector. Artı Turizm, which reveals its difference in the sector with its innovative services, aims to make the transportation experience of each customer comfortable and special. In short, we serve as a Land & Sea & Air vehicles rental company beyond car rental.

2. What makes you different from other brands in your region?

We strive to be a tourism company with added value with the above-mentioned. We strive to offer special experiences to all our customers, both those coming from outside the city and those residing in our city. We especially refrain from completing the rental procedure by simply handing over the car key. In this context, even when our customers want to rent a normal car, we try to make them feel special when they get into the car they rented.

So, how do we do this?

- We make you feel trust: We deliver new, low mileage, service-maintained, warranted, insured, insured vehicles with full safety precautions from spare tire to fire extinguisher, and we introduce them to them one by one.

- In addition, before each vehicle is delivered to each of our customers, we make them go through a checklist consisting of 39 separate items. Our aim in this checklist is to check every point properly, both in terms of safety and cleanliness, and to deliver the vehicle to our customer in maximum perfection. We also take pictures or videos of the important points and share them with our customers, saying "And we checked it for you, trust us, get in your vehicle and enjoy it".

- We make you feel the comfort: We never deliver a vehicle without maximum hygienic cleaning both inside and outside the vehicle. When our customers get into the vehicle, they experience and feel that they are getting into a clean and well-maintained vehicle at every point from the seats to the ashtray, from the vehicle handle to the sun visor, and that they can travel comfortably with their family or relatives in terms of both appearance and smell. Receiving these as feedback from them motivates us to continue running with the same enthusiasm as on the first day.

- We make them feel privileged: We have a VIP Travel package specially developed for Artı Turizm. None of our vehicles set off without this VIP travel package, regardless of the number of rental days or the price to be charged. In this VIP travel package, we provide our customers with small treats and gifts that they can use during their travels.

- We also add a special neck brace or even an in-car massage cushion to accompany them on long road trips and we never charge extra for these.

3. What were the main trends affecting the car rental industry in 2024?

Unfortunately, 2023 and 2024 were unfortunate years for our city and region. The catastrophe of the century caused us great losses not only materially - and I wish it was only material - but also morally. However, without losing hope, we are all determined to develop our city and region in a spirit of unity, solidarity and solidarity. In this context, we strive to do our best as a company with all our devotion.

Of course, this situation has seriously affected our sector along with all sectors.
As for our fleet vehicles, which are the main players in the sector, we are now in a period of rapid evolution to hybrid, electric and even smart devices. The use of these vehicles, which are cleaner and more environmentally friendly than fossil fuel vehicles in terms of preventing environmental pollution, is a new trend in our sector. Maybe not immediately, but it is an absolute fact that electric and smart vehicles will take a large share of the cake in a very short time. Of course, issues such as spare parts, service network and conscious users need to reach a little more maturity in this regard.

4. What are your predictions and plans for the sector in 2025?

As mentioned above, in 2025, the tendency towards electric devices and/or small motorized devices with low fuel consumption will increase even more. Our own plans will be to offer electric devices to our customers with brands that have reached a mature level of service network and spare parts and to provide practical solutions.

5. What are the innovative solutions offered to customers by Artı Turizm?

- Online booking
- 24/7 available support line
- VIP Travel package (In-car Catering and Gifts)
- Hygiene package
- Massage cushion
- Guaranteed and serviced vehicles
- Constantly renewed young fleet

With these extra features we try to give our customers better experiences and innovative solutions are always the first item on our agenda. Even though it's called innovation, having innovation on our agenda is very traditional and goes back a long way.

6. What can you say about the collaboration between Artı Turizm and RentiCar?

RentiCar is an ecosystem that predicts the future, closely follows the trends and its partners at the same time, and has lucrative / productive cooperation opportunities. We are working very well, we enjoy doing business together, generating ideas, striving and accelerating our business with new solutions. We have done a lot of good work in a short time and we believe that we will do more beautiful, enjoyable and profitable work in the future.

7. Is there any other topic or message you would like to add?

We would like to thank RentiCar for their special interest in our company and the earthquake region. It is a partner we really enjoy working with and we are very confident that as the city develops, our business will develop together.
We would also like to add that car rental is no longer a luxury but a necessity. And at the same time, as a car owner, it has always been very profitable for our customers who know their business and calculations well to rent a trouble-free, trouble-free car by using the capital of the vehicle elsewhere instead of incurring all kinds of expenses. In order for customers to rent a car from the right place at the right price, we recommend them to look more in detail in terms of research and not to make a decision without looking at RentiCar and Artı Turizm.
We wish all stakeholders in this ecosystem a successful, healthy and profitable year.